Ford Embraces Gaming to help Conceive, Design and Test Vehicles.
Over the years, Ford has always played a key role in computer games, assisting game developers in re-creating real-world vehicles that are replicated as faithfully as possible on consoles, phones, tablets and TV screens. As a result, the Internet Game Cars Database found more Ford vehicles appeared in video games than any other manufacturer.
Ford says it is applying lessons learned from Gaming to its processes. Such techniques help overcome the obstacles presented by remote working and enable effective collaboration, regardless of the physical distance.
Engineers build simulations to test how valuable customers find new technologies, while designers use animations to create virtual prototypes. Ford even designed a vehicle in collaboration with the gaming community.
"The way we are transforming how we design our products and services is really exciting, with Gaming playing an integral role in taking our creativity and thinking to new places. That extends to our newly established Experience Labs in Design, where gamification is a key enabler for creating meaningful experiences for our customers in the future."
Amko Leenarts, director of Design, Ford of Europe
Ford is now testing features with customers via virtual clinics. For the first
clinic, Ford engineers wanted to find out if participants preferred pressing the automated parking button and holding it pressed, or simply pressing it once – and created a short online video game where participants executed several parking manoeuvres. Of all participants, 88 per cent preferred the single button press, which could lead to a change in Ford's Active Park Assist functionality.
"The advent of the coronavirus pandemic meant customer clinics were no longer possible, or had a limited number of participants. This was a great opportunity for us to fast-track virtual testing, to create test scenarios that participants can complete from a computer, anywhere in the world. Gaming technology has made that possible, and made these clinics more fun."
Mario Meichelboeck, digital engineer, Tools, Strategy and UX, Ford of Europe
The game also featured a cow passing in front of the vehicle to test how quickly participants would react and stop the car. Longer reaction times could result in changes to the automated parking feature, with the car set to move at a slower speed or the feature tailored to specific drivers.
With more participants from different markets and demographics and a wider range of situations possible, the virtual testing results in better and more reliable data. It enables Ford to learn more about what customers want and to implement these preferences into the development of the vehicle.
Ford now plans to expand the offering and run further virtual customer clinics built using gaming engines.
In the Design Studio, Ford's designers use gaming engines to build animations that visualise how future vehicles look and function in real-world environments. The key benefit is interaction:
Creating new features.
Implementing feedback from customers.
Learning how future vehicles interact with our daily lives.
Previously done with prototypes, this now occurs in game‑like worlds.
Working in different locations can be a challenge for designers collaborating – especially if they are unable to access the vehicles or parts they are collaborating on. So Ford has installed giant LED screens at the company's design studios in Dunton, UK, and Cologne, Germany.
Nearly two metres high and five metres across, the Powerwalls display vehicle designs at a scale of 1:1. Design teams can analyse lines, shapes, shadows and reflections in collaborative sessions, similar to how an esports team plays a game together, working towards a common objective.
Using video conferencing and virtual reality, the team is shown on one part of the Powerwall. Everyone can provide feedback and make changes to the vehicle in real-time.
Ford co-created a virtual gaming race car with gamers to take a new approach to design and anticipate future trends. Almost a quarter of a million esports fans took part in online polls to help determine the extreme Team Fordzilla P1's appearance (Displayed at the recent IAA Mobility).
The vehicle interior focuses on the gaming essentials, including speed, race position and lap time. Ford is now looking to apply this minimalistic method to vehicles as part of the company's human-centric approach to design, where what goes in are the things customers want the most.
As demonstrated by the P1 race car, the power of co-creating also finalised the Puma ST Gold Edition. Fans cast almost 275,000 votes on colour combinations of elements, including the model's paint, decals and brake callipers, as well as deciding its name.
Following the success of the P1 project, Team Fordzilla is now looking to work with gamers and Ford's designers to create a new Supervan. The new Supervan Vision Concept will imagine what an extreme performance model of future Transit vans may look like as it takes the Supervan story into a new dimension.